Refund policy

Exchanges & Returns
We offer an exchange service if a customer needs to exchange an item due to an incorrect size or product selection; however, the customer is responsible for any associated costs.
We accept returns only in the following two situations:
First, if we shipped the wrong product, we can arrange for a replacement after verification by our customer service team. Second, if a defective product is received, we offer a full refund or a free replacement, provided that clear evidence of damage to the outer packaging and the product itself is submitted within 48 hours of delivery; claims will not be accepted for orders that have been signed for without valid proof of damage.